Order Processing

We know you’re excited to receive your new look!All orders are processed within 1-2 business days after your payment is confirmed.Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number so you can follow your parcel every step of the way.

Shipping Time & Delivery

• Standard Delivery: 8-10 business days
• Deliveries to remote or non-metro locations may take slightly longer.

Please ensure your shipping details are correct at checkout. We are not responsible for delays or failed deliveries caused by incomplete or incorrect addresses.

Tracking Your Order

You’ll receive a tracking link once your order has been shipped. You can click on it anytime to check the lates t delivery status.

Delays or Issues

In rare cases, shipping delays may occur due to courier or weather disruptions.If your parcel is taking longer than expected, please contact us at [your customer support email] — our team will help resolve it quickly.

Order Cancellation

We understand that sometimes you may change your mind.Orders can be cancelled within 24 hours post order is placed or before it has been dispatched, whichever comes first.

To cancel your order, please email us at [your email address] with your order number.Once your order has been shipped, we won’t be able to process a cancellation request.

Refund on Cancellation

If your cancellation request is made within the allowed time, a full refund will be issued to your original payment method within 5–7 business days.

Order Changes

If you wish to update your address, size, or product variant, please contact us within 24 hours of placing the order. Once the order is shipped, no changes can be made.

Non-Cancellable Items

Certain products such as custom-made, limited-edition, or sale items cannot be cancelled once the order is placed.