Privacy Policy

Privacy Policy

Introduction

This Privacy Policy outlines how Sykon Fashion India ("we," "us," or "our") collects, uses, processes, and protects your Personal Data when you visit our website, sykonfashionindia.com, and interact with our services. We are committed to safeguarding your privacy and ensuring the security of your personal information.

Who is Responsible for Your Personal Data?

Sykon Fashion India is the entity responsible for protecting your Personal Data and complying with applicable data protection laws. Our registered office is located at [Registered Office Address - To be filled later].

How to Contact Our Grievance Officer

For any questions, concerns, or support regarding this Privacy Policy or the processing of your Personal Data, please contact our Grievance Officer:

Email: info@sykon.in

Phone: +91-9810458673

Address: 704, 7th Floor, Palm Court, Mehrauli, Gurugram Road, Sector 16, Haryana - 122006

Categories of Personal Data We Collect and Use

We collect various categories of Personal Data, directly or indirectly, to provide and improve our services. These may include:

Identity Information: Your name (first, last), date of birth, email address, unique customer identifier, nickname, password, and social media identifiers.

Contact Information: Your phone number, shipping and billing address, email address, and other channels used to contact us.

Location Information: Residential location, IP address, GPS (if permitted).

Size Information: Clothing size, height, weight, and other measurements.

Purchase Information: Payment details, shopping cart contents, purchase history, transaction ID.

Behavioral and Profile Information: Shopping history, browsing behavior, wishlist, product reviews.

Social Media Information: Data from your interactions with us on social platforms.

Device Information: IP, browser type, device type, OS, visit duration, referral URL.

Correspondence: Communications with our customer service.

Preference Information: Preferred language, login location, wishlist, shipping address.

How We Use Your Personal Data (Purposes and Processing)

Your Personal Data is used for:

  • Website and App Operation
  • User Authentication
  • Sales and Transactions
  • Product Delivery, Returns, and Refunds
  • Customer Service
  • Personalized Marketing
  • Targeted Advertising
  • Community Engagement
  • Product Reviews and Recommendations
  • Legal Compliance
  • Exercise of Consumer Rights

International Data Transfers

Currently, we do not transfer your Personal Data outside of India. If this changes, safeguards will be applied.

Data Security

We protect your data through:

  • Encryption
  • Confidentiality and Integrity
  • Resilience and Recovery
  • Regular Testing of Security Measures

Your Rights Regarding Your Personal Data

You have the right to: Access, Correct, Erase, Object, Restrict, Port Data, Withdraw Consent, and Lodge a Complaint.

To exercise rights, contact our Grievance Officer.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website.

Data Recipients

We may share your Personal Data with:

  • Group Companies
  • Third-party service providers (payment, shipping, IT)
  • Business Partners (marketing agencies)
  • Law Enforcement or Authorities (where required)
  • Other third parties (with your consent or as required by law)